What is Voice over IP (VoIP)
VoIP (Voice over Internet Protocol) is a technology that allows you to make telephone calls using an IP-based data network and a broadband Internet connection, instead of a regular (or analogue) phone line.
In today's information-driven economy, people spend a lot of time on the phone. So, despite falling toll charges, heavily utilization continues to keep phone bills high at most organizations. This utilization can be generally divided into four categories:
- Inter-office calls
- Domestic calls
- Long distance calls
- Cellular calls
Reduction or elimination of any of these costs can have a significant impact on corporate profitability and can make it less expensive to pursue new geographic markets.
At the same time, most companies have already made significant investments in IP based data network infrastructure in order to effectively deliver information and application services to users across the enterprise.
These IP networks typically have sufficient spare capacity to handle some volume of voice traffic. By voice-enabling the IP network, companies can therefore reduce or even eliminate the cost of inter-office calls.
In quick summary, VoIP (Voice over Internet Protocol) enables you to send and receive phone calls over existing data network (LANs and WANs) and the Internet, rather than over a regular phone line. This can potentially save you money, and nowadays with the availability of broadband Internet, VoIP is easy to implement at home and at work. VoIP service also offers call waiting, call forwarding, voice mail, conferencing and other available and existing services on the conventional telephone services.
Voice over IP services are fast changing the way businesses communicate and the implications of VoIP-based solutions for businesses will be significant.
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